Let 2013 Be the Year You Get a Virtual Phone System

If you need an affordable phone system that allows you to have multiple extensions that can be forwarded to existing mobile or landline numbers, then a virtual phone system is the perfect solution. It is perfectly mobile and highly affordable, making it a great choice for helping your business realize success in 2013.

Always Available

The primary difference between a virtual phone number and a standard phone number is that virtual numbers are highly mobile and can be forwarded to any terminating number you choose. The best part of this is that the caller will not know their call is being forwarded, so you can maintain a certain level of professionalism at all times. While you are in the office, the number can ring through to you there. If you need to spend a day at home or on the go, however, the number is easily transferred to your mobile phone or landline so that you can stay available to your customers—or even to your employees – all easily configured on the phone or online.

Affordable

Depending upon the number of lines and the features you currently use, you may find that your monthly telephone bill is in excess of $100. Thankfully, this does not have to be the case. A virtual phone system, complete with multiple lines and a toll free number, costs as little as $30 per month and can be used with one or more existing telephone lines. This helps you save money on your communications needs without compromising on the features to which you have access. With the ability to send and receive fax online, you can also save money on things like toner and paper; these can add up over the course of a year.

Better Customer Service

With the use of a feature called an auto attendant that is included in most virtual phone system packages, you can reduce the incidence of disconnected calls and misdirected transfers, ensuring that your customers have a better experience each and every time they call. They will always be greeted by a friendly and courteous voice, and they will never have to be concerned with their calls being inadvertently transferred to the wrong department as a result of human error. Since calls are easily forwarded, they will rest assured in the knowledge that someone will always be available to take their calls.

Scalability

Another great benefit to making a virtual phone system part of your 2013 business plan is the scalability that these systems provide. Should your business grow, your phone system can grow right along with it—without the hassle of adding additional jacks, lines and equipment. If at any time you need additional extensions, you can simply add them to your account. On top of this, each employee is able to customize his or her own voicemail, call forwarding and other settings in order to provide the best experience possible to your customers.

It is evident that a virtual phone system can provide a host of benefits to a business of any size. It promotes better customer service, makes the working environment more productive, and is designed to grow and expand right alongside your business.